Q&A - AML

Q&A - AML


Question: Does a PEP letter have to be wet signed or can it be docusigned? Answer: It can be docusigned/ electronically signed  but it cannot be typed

Question: Which traffic through our website is currently required to undergo an AML check? Answer: Anyone who has purchased our RA service (national and international) and Check & Send service as well as our affiliate and frequent users (provided that they pick the 'forming on behalf of' option
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Question: What documents must a customer provide to enable us to do an AML check? Answer: Every customer will need to provide a proof of ID and proof of address document so we can process and AML check. The following items can be accepted:
POID:
Current & Valid Passport
Current & Valid UK Full Driving License
POA:
Utility Bill (Gas, Electric, Water)
Bank or Credit Card Statement
Council Tax Bill
Landline Telephone Bill
TV License
If a customer cannot provide the items listed above, ask them to send in what they have and ask the AML team to review. We are able to make exceptions and accept other forms of ID or POA but this may take longer as it requires further review from management and compliance. 

Question: What to do if the AML check reveals a director to be disqualified? Answer: Check this link for further information https://www.gov.uk/search-the-register-of-disqualified-company-directors  Action:  Use the wording of the following email as an example on how to query this incident further as part of our due diligence:

Depending on the outcome/ response of the customer either submit the formation or inform the customer that the director in question will need to be removed from the company and if the only director listed offer cancellation and refund. 






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